USHC Student Resources

Roles and Duties

Community Manager & Resident Director at WCU

USH COMMUNITY MANAGER

  • Manage all ADA Requests & early lease terminations
  • Oversight of building operations & front desk staff
  • Connect with residents through USH appreciation events
  • Supervise Desk Assistants

WCU HALL DIRECTOR

  • Enforce & adjudicate student code of conduct violations
  • Oversight of room change requests & conflicts
  • Provide inclusive community development initiatives
  • Supervise Resident Assistants

Desk Assistants & Resident Assistants at WCU

USH DESK ASSISTANT

  • Welcome students, families & visitors to community & answer questions
  • Provide tours of model units
  • Monitor the front desk, issue packages, keys & building resources
  • Follow up on maintenance issues & audit resources
  • Report to Community Manager, USH

USH COMMUNITY ASSISTANT

  • Welcome students, families & visitors to community & answer questions
  • Provide tours of model units
  • Assists in scheduled inspections
  • Monitor the front desk, issue packages, keys & building resources
  • Follow up on maintenance issues & audit resources
  • Report to Community Manager, USH

WCU RESIDENT ASSISTANTS

  • Be a role model to all students & develop relationships with the community
  • Host floor meetings & roommate mediations
  • Create an inclusive community & conduct after-hours walk thru
  • Report to the Hall Director, WCU

Affiliated & Traditional Housing at WCU

USH AFFILIATED HOUSING

  • Owned and operated by USH, a subsidiary of the WCU Foundation
  • Payment made directly to USH 
  • Air conditioning & heat control in every unit
  • Semi-private bathroom in every unit

WCU TRADITIONAL HOUSING

  • Owned and operated by West Chester University
  • Payment made directly to the WCU Bursar
  • Central heat with window air conditioning in every unit
  • Communal bathrooms on every floor

Leasing Office at USH

LEASING OFFICE

Assist with online application process
Complete leasing documents
Coordinate roommate matching
Manage unit assignments
Provide tours of model units