USHC Student Resources

Roles and Duties

Community Manager & Resident Director at WCU

USH COMMUNITY MANAGER

  • Manage all ADA Requests & early lease terminations
  • Oversight of building operations & front desk staff
  • Connect with residents through USH appreciation events
  • Supervise desk assistants

WCU RESIDENT DIRECTOR

  • Enforce & adjudicate student code of conduct violations
  • Oversight of room change requests & conflicts
  • Provide inclusive community development initiatives
  • Supervise resident assistants

Leasing Office & Resident Accounts at USH

LEASING OFFICE

  • Assist with online application process
  • Complete leasing documents
  • Coordinate roommate matching
  • Manage unit assignments
  • Provide tours of model units

RESIDENT ACCOUNTS

  • Assess charges to accounts
  • Collect & process rental payment
  • Assist students with Financial Aid authorization
  • Issue charges & refunds as needed
  • Manage final account statements

Desk Assistants & Resident Assistants at WCU

LEASING OFFICE

  • Assist with online application process
  • Complete leasing documents
  • Coordinate roommate matching
  • Manage unit assignments
  • Provide tours of model units

WCU RESIDENT ASSISTANTS

  • Be a role model to all students & develop relationships with the community
  • Host floor meetings & roommate mediations
  • Create an inclusive community & conduct after-hours walk thru
  • Report to the resident director, WCU

Affiliated & Traditional Housing at WCU

USH AFFILIATED HOUSING

  • Owned and operated by USH, a subsidiary of the WCU Foundation
  • Payment made directly to USH Resident Accounts
  • Air conditioning & heat control in every unit
  • Semi-private bathroom in every unit

WCU TRADITIONAL HOUSING

  • Owned and operated by West Chester University
  • Payment made directly to the WCU Bursar
  • Central heat with window air conditioning in every unit
  • Communal bathrooms on every floor