USH residents who signed up for GradGuard renter’s insurance during the 2019-2020 housing application process should review the GradGuard Covid-19 Update for how this insurance may be able to assist you during this time. When you get to the website, select the Renters Insurance PDF.

If you have signed for GradGuard renter’s insurance and need to file a claim due to COVID-19, please follow the directions below,

  1. Point your camera to the QR code above and download the GradGuard contact information seamlessly.
  2. Login to your GradGuard account at https://account.gradguard.com/login and initiate a claim electronically using the “File a Claim” feature.
  3. Calling Markel American, the underwriter, directly at 1-800-719-5915. You will need to have your policy number on-hand in order to expedite the process.

If you have any questions regarding your policy, you can also contact GradGuard directly by emailing customerservice@gradguard.com.