West Chester University and University Student Housing, LLC, understand the uncertainties presented by the COVID-19 epidemic as it relates to on-campus housing. In the event that on-campus residential facilities close before or during the Fall 2020 or Spring 2021 semester due to COVID-19, both the University and USH are committed to providing students with refunds for the unused portions of the semester during which housing is unavailable.

The COVID 19 Pandemic is unprecedented. We continue to acknowledge the challenges it poses to our students and their families. We thank you in advance for your continued patience.

IMPORTANT COMMUNICATIONS
June 30, 2020 – USH Welcome Letter

FREQUENTLY ASKED QUESTIONS

In order to be considered for WCU Traditional housing, you must have a previously approved application and visit MyHousing to complete the Fall 2020 Housing Request Form by Friday, July 17, 2020 by 11:59PM. 

To be considered for USH Affiliated Housing you are required to have a previously completed lease agreement and visit the Resident Portal to complete the Fall 2020 Housing Request Form by Friday, July 17, 2020 by 11:59PM. 

We are preparing to bring back a limited population of students to our residential facilities this fall: Promise Program students, proven hardship cases, academic placements (i.e. student teachers, clinical placements, and internship sites).  For the health and well-being of our students, all students will be placed in single bedrooms. Apartment and USH suite residents may share common area spaces.  Our students in the residence halls and apartments will be notified of changes to common area spaces and will receive guidelines and expectations for maintaining the health and safety of themselves and fellow residents according to CDC protocol.

Housing approvals will only be given to students who are in the following categories: Promise Programs student, proven hardship cases, academic placements (i.e. student teachers, clinical placements, and internship sites).  Those students will need to complete the Fall 2020 Housing Request Form that was emailed to them by Friday, July 17, 2020, by 11:59 PM.

  If you were awarded a USH Affiliated Housing scholarship and you are not able to stay in housing for fall 2020 then USH will be cancelling both the semester housing charge and the scholarship for the fall term. Spring funding will remain on your account with the intent of disbursing it towards USH housing charges. If you applied for a USH Affiliated Housing scholarship and have not been awarded yet we will be holding those applications to review for spring funding once housing requests for the fall has been finalized.
While there are no guarantees, our goal is to place as many students as possible. As we get closer to the spring semester, based on availability and monitoring the prospective housing options, students with a previously completed lease/occupancy agreement for the 2020-2021 academic year, will be given priority consideration for Spring 2021 housing.  We will communicate those housing options at a later time.  We appreciate your patience through this process. 

 If a student defers their lease agreement to spring 2021, USH will communicate with them as we get closer to the spring semester regarding availability. The communication will give students the ability to cancel for spring 2021 within a reasonable timeframe without penalty.
The lease termination form gives students the option to cancel for the academic year or just the fall semester.  However, spring 2021 housing is not guaranteed. Refer to FAQ above.
If a student is not approved for Fall 2020 housing, they will be able to complete the lease termination form without penalty.   
If a student is approved for Fall 2020 housing, they will be provided updated information regarding their housing assignment. Approved students will be given a reasonable timeframe in the assignment communication to cancel their lease agreement without penalty by completing the lease termination form.
Unfortunately, since we are moving to single occupancy rooms, it is unlikely that you will be placed in the same suite/apartment. We will do our best to accommodate all requests.     

Unfortunately, it is unlikely that you will be placed in the same suite/apartment due to monitoring the landscape and possibility of providing spring housing. Housing assignments will need to be based on availability and potential single room occupancy.

We will do our best to accommodate roommate requests. However, since we are moving to single bedroom occupancy, roommate requests are not guaranteed.     
You will receive an email on or before July 29, 2020 informing you of your housing status from either WCU Traditional Housing or USH Affiliated Housing.  
You will be contacted if space becomes available. 
The application fee paid to USH for affiliated housing remains non-refundable.
Yes, if you need to cancel your USH lease agreement, you must cancel before Friday, July 17, 2020 at 11:59PM without penalty. You must complete the following form so we can accommodate your request: Early Lease Termination Request Form
In the event that on-campus housing closes before or during the Fall 2020 or Spring 2021 semester due to COVID-19, both WCU and USH will provide students with an adjustment for the unused portions of the semester. Application fees paid to USH for affiliated housing remain non-refundable.

Yes, WCU Traditional Housing and USH Affiliated Housing will apply an adjustment to the fall accounts where applicable.
Students residing in the apartments will be permitted to stay and housing adjustments will not be made. If guidelines or housing recommendations change during the fall semester, we will notify students immediately. 

At this time, you may leave your belongings in your room/apartment during winter break, but it’s strongly encouraged that you take all essential items home.  If guidelines change during the fall semester, we will notify students immediately. 
In an effort to minimize travel, WCU Traditional Housing and USH Affiliated Housing will not conduct a “Drop and Go Program” this year. However, to provide a smooth transition, allow for social distancing and cleaning protocols, sign-up times will be offered for students to move into their assigned on-campus residential facility during the week of August 17, 2020. Those approved to remain on campus will receive another communication in the beginning of August regarding move-in details.
Only pre-approved students can move in early. If you are permitted to move in early due to an on-campus commitment, your name and move-in date will be provided to WCU Traditional Housing and USH Affiliated Housing from the authorized group or organization. 

In an effort to ensure the well-being of our students, high traffic areas and touch points will be cleaned more frequently. Building common areas and amenity usage will be modified to ensure we remain compliance with federal, state, local, and University guidelines.  All students and staff will be required to follow the aforementioned guidelines. These and all other guidelines will be posted throughout our communities and they must be adhered to at all times. 

Yes.  Students living on campus and their parent/guardian/guarantor and guests will be required to follow the guidelines outlined by West Chester University and federal, state, county or local governmental agency.  On Campus Housing– COVID Rules and Regulations

  • Face Coverings – Requirement of personal face coverings/masks in common areas for visitors and students
  • Building Access -Residence Halls will only have one entrance/exit available at all locations. Every student will need to check-in at the front entrance with a WCU/USH staff member each time they enter the building. Students may be required to wait in line to be checked into the building.
  • Social Distancing – Students will need to practice 6 feet of safe social distancing.
  • Amenities – Building amenities will have reduced occupancy to maintain social distancing guidelines.
  • Elevators – Students will be required to follow occupancy guidelines posted on each elevator. We encourage students to take the stairs when possible and observe social distancing requirements in the process.
  • Guest Policy – After you have completed your move in, to protect the residential community, guests will not be permitted. It is our hope to restore guest access at some point during the fall semester, however, that will depend on the spread of the virus in our community.  Ongoing monitoring of the health and safety of the community will occur continually. 
  • Family unit is defined as a group of students who share an apartment, suite or bathroom.

WCU and USH are here to work with you and family during this difficult time, and USH has committed to setting aside $445,000 in USH Housing Scholarships for financial hardships. These scholarships will be awarded through the Office of Financial Aid for the upcoming academic year. Please complete the USH Scholarships Application here in order to be considered for a one-time award.
If a student is symptomatic, the student will need to call Student Health Services for guidance and/or an appointment with a provider.  If a student is symptomatic and is tested for COVID-19, the student should self-report by completing the designated Maxient form.  The student and potentially the roommates will be asked to return home if possible. Please note, if a student has to return home, they will be permitted to return to the residence halls once being cleared from the medical provider. If the student is unable to return home because of extenuating circumstances, the student will need to self-isolate in University designated locations. Chester County Health Department (CCHD) will be notified. The CCHD has been responsible for conducting contact tracing and notifying individuals who may have been exposed. See also Student Health Center FAQ above.
Yes, Microfridge will provide a prorated refund to the student if the academic year is modified.
Yes, if housing assignments need to be modified to comply with occupancy recommendations students will be notified as quickly as possible.