Learning Session Videos to Help you Through the Housing Process
How to use Roommate Matching on the Portal
How to Make a Credit Card Payment on the Portal
How to Electronically Complete Paperwork with DocuSign
FREQUENTLY ASKED QUESTIONS
Apply to Live with USH
WCU reserves a number of bed spaces in both traditional and affiliated housing for incoming first-year students. For USH, first-year students are housed in Allegheny Hall, Brandywine Hall, and Commonwealth Hall. Incoming first-year students who are accepted with on-campus housing are guaranteed housing, if they complete everything within their advertised deadlines. Incoming students are not guaranteed their first preference of traditional vs affiliated, a specific community, or a specific suite style.
Typically, first year students are assigned to one bedroom doubles, three bedroom doubles, or two bedroom doubles with shared bathroom.
WCU reserves a number of bed spaces in the Village Apartments and East Village Apartments for incoming transfer students. Based on availability, a limited number of beds may be offered in the north campus affiliated residence halls. These are the only on-campus housing options provided to transfer students.
Current WCU Students
USH begins leasing for the following academic year in November. For the 2020-2021 term, current WCU students can begin applying for housing on November 4th.
How does roommate matching work?
Both traditional and affiliated housing offer a roommate matching service where applicants can create a profile and select roommates. For USH communities, all applicants are able to utilize the roommate matching portion of the online leasing portal. WCU and USH do not recommend utilizing outside companies that advertise roommate matching services, such as roomsurf.com, goingpotlluck.com, roommateclick.com, or any social media application. WCU and USH are not connected with these services and will not receive any information regarding the matches that you make on these sites.
How does leasing work with a USH community?
Residents of USH communities must sign a Lease Agreement, an individual agreement that covers their assigned bedroom space and any common space shared with other occupants. Residents, however, are only responsible for the terms specified in their own agreement and will not be held responsible for unpaid rent or any individually incurred fees by roommates.
North and South Campus Leases are 10 months in length
Special Interest Groups
Special Interest Groups
Students participating in the WCU Honors College should apply to Allegheny Hall. Students participating in NCAA athletic programs should apply toBrandywine Hall.
Living With Us
Will our rooms be tripled?
The demand for on campus housing at WCU is high. In order to accommodate all the students who request on-campus housing, USH anticipates that a small percentage of students will start out the fall semester in a triple room, which is a designated double room that will temporarily house three students. The suite will have additional furniture to accommodate the residents and the three residents of the bedroom that is tripled will receive a rent credit. University Student Housing will work diligently to de-triple units as beds become available. This is a common practice and has occurred regularly in the past at WCU.
Do I have to submit a deposit?
All applicants are required to submit a non-refundable and non-transferable $200 application fee at the time that the application is submitted. This fee is not a deposit and will not be returned to an applicant at any point. If a student applies and then decides that they are no longer interested in living with USH, this fee will not be returned.
What does affiliated housing mean?
“Affiliated Housing” means that USH communities are not owned by West Chester University.
University Student Housing, a division of the WCU Foundation, is responsible for the day-to-day management of the communities, including signing up and assigning students, as well as all facility-related issues. The University, however, hires, trains and supervises the Residence Life staff (resident assistants and professional staff) for each location and handles all student-related issues. Rent and any housing related fees are billed separately by USH and are not included on the West Chester University invoice.
What utilities are included in the rent?
All utilities are included in the rent except landline telephone service. Utilities included are electric, water, sewage, waste removal, cable television, and wifi.
Where are the USH communities located?
USH operates six communities on the campus of West Chester University. Allegheny Hall, Brandywine Hall, and Commonwealth Hall are located on north campus. The Village Apartments and East Village Apartments are located on south campus.
- Allegheny Hall is located at 121 West Rosedale Ave, West Chester, PA 19383
- Brandywine Hall is located at 709 South New Street, West Chester, PA 19383
- Commonwealth Hall is located at 715 S. New St, West Chester PA 19383
- University Hall is located at 180 University Ave, West Chester, PA 19383
- Our garden-style apartment communities, The Village Apartments and East Village Apartments, are located on WCU’s South Campus at 181 Carey Drive West Chester, PA 19383 just south of the Main Campus off of South New Street and across from the Football stadium.
Are pets allowed?
No pets are permitted at USH communities. If you have a service dog, service dog in training, or emotional support animal, please contact the Community Manager of your building to begin the on-campus animal approval process.
Am I required to have a meal plan?
Yes, students living in the north campus residence halls are required to have a meal plan. This includes residents of Allegheny Hall, Brandywine Hall, Commonwealth Hall and University Hall. Meal plans are optional for students living at The Village Apartments and East Village Apartments. Meal plan billing for all students is processed via the student’s WCU account.
How do I apply to a USH community?
• Current WCU students can apply, while space is available beginning November 4th.
• Incoming First-Year students should follow the steps outlined in their housing email.
• Incoming Transfer students should follow the steps outlined on their housing email.
What are the steps to complete an account?
- In order to secure housing in a USH community, all portions of the lease application must be complete. This includes:
- $200 non-refundable application fee
- Lease Agreement
- Applicants electronically sign the Lease Agreement in the Resident Portal.
- If the applicant is under 18, the parent(s) must also sign the Lease Agreement. The document will be emailed to you.
- Meningitis Waiver
- Guaranty of Lease & approved guarantor(s)
Housing is not secure until all steps are completed.
How do I fill out paperwork electronically?
Applicants electronically sign the Lease Agreement utilizing DocuSign. Applicants are prompted to review the document, agree to the terms and conditions, and sign electronically. The electronic signature is a legally enforceable online leasing transaction.
What is a Guarantor?
- All USH residents are required to have a guarantor (or guarantors) on file who meets the USH Occupancy Guidelines and Rental Criteria. Click here for more information.
What happens if I have a conflict or disagreement with my roommate?
The WCU Residence Life and Housing Services staff is available to assist with roommate mediation to help resolve any conflicts that arise. If mediation is unsuccessful, occupants may request a room change by contacting their RD/GHD. Room change requests are not guaranteed and will be granted based on availability.
Early Lease Termination
How do I terminate my lease once the lease term has begun?
Once a Lease Agreement has been signed and submitted, it cannot be terminated unless certain stipulations are met, namely:
1. Meet with the Community Manager of your building to discuss the Early Lease Termination process.
2. Submit the $200 Early Lease Termination Fee via check or money order.
3. A suitable individual is identified, completes the necessary paperwork, and has taken occupancy of the unit.
By submitting the $200 termination fee, you have notified University Student Housing, LLC that you intend to vacate your unit and terminate your Lease Agreement early. You permit the landlord or designated agent to assist with re-leasing your bed space. However, this does not exempt you from the obligations identified in your lease agreement. You are still responsible for rent payment until a qualified replacement is identified, completed the necessary paperwork, and has taken occupancy of the unit.
It is the occupant’s responsibility to find a person to take over the remaining balance of their Lease Agreement. The Lease Agreement is a legally binding agreement. Once signed and submitted to USH, the student is bound to the terms of the agreement and will not be released from their leasing obligations for, including but not limited to, any of the following: transfer to another institution, judicial actions requiring the permanent or temporary loss of student housing, voluntary withdraw from the University, or relocation to another residence. If you wish to begin the process of terminating your Lease Agreement, please contact the USH Leasing Center.
Is it possible to terminate my lease before I move-in?
Once an application has been submitted, it cannot be terminated unless certain stipulations are met, namely:
- Submit in writing a request to terminate your lease agreement to firstname.lastname@example.org.
- Submit the $200 Early Lease Termination Fee via check or money order.
The Early Lease Termination fee is waived through 4:30pm on July 1. As of 4:30pm on July 1, all applicants must submit the fee with the Early Lease Termination Form.
In many circumstances prior to the start of the lease term, applicants will be immediately relieved of their obligations, while we have students needing housing. As we get closer to Move-In Day, USH may not be in a position to relieve a student of their obligations.
How do I find someone to take over my lease?
Many students find success utilizing word of mouth and social media. Any current WCU student, who does not currently reside in a USH community and meets the USH Occupancy Guidelines and Rental Criteria, is eligible to apply. A current USH resident is not able to take over a lease for another USH resident.
I submitted the Early Lease Termination request and processing fee, what are my next steps?
Submitting the Early Lease Termination request and processing fee places you on the USH Early Lease Termination List. Bed spaces are filled and residents released in the order in which the form is submitted.
It is the resident’s responsibility to find a person to take over the Lease Agreement. The Lease Agreement is a legally binding document. Once signed and submitted to USH, the resident is bound to the terms of the agreement and will not be released from their obligations for, including but not limited to, any of the following: transfer to another institution, judicial actions requiring the permanent or temporary loss of student housing, voluntary withdraw from the University, or relocation to another residence.
If a replacement is found, whether by the resident or USH, the resident and guarantor(s) will receive an email from USH notifying you of this.
Billing and Payments
How do I make a payment?
Check, Money Orders, or Cashier’s checks can be dropped off at the rent drop boxes in each of our communities, dropped off in person at the Resident Accounts Office, or mailed to USH Resident Accounts Office, 202 Carter Drive, West Chester, PA 19382.
Credit Card Payments can be made online 24/7 via the resident’s portal.
When are Payments Due?
The first payment for the fall semester is due August 1st. The first payment for the spring semester is due January 1st. Note: Some residents have conditions which require them to make payment at an earlier date. If you have been approved with conditions, please reference your lease agreement or call us for more details.
Can Financial Aid be used to pay rent?
Absolutely! It is the responsibility of the student, however, to secure enough financial aid through loans, grants, and scholarships to cover the cost of housing in addition to tuition, meal plans or other University fees. Financial aid awards can vary from year to year, so students are encouraged to calculate their needs and apply for aid well in advance to the start of the school year.
For additional information please visit the financial aid page or contact the Resident Accounts Office.
How are Late Fees Applied?
Late Charges. Rent is due on the 1st day of the month, regardless of whether this date falls on a weekend or holiday. There will be a late charge due if Rent is not paid. A late charge is a fee that is considered additional Rent, and is due immediately. The late charges are:
- $50.00 if Rent is not received by 5:00 p.m. Eastern Standard Time on the 4th day of the month, regardless of whether this date falls on a weekend or holiday.
- An additional $100.00 if Rent is not paid by 5:00 p.m. Eastern Standard Time on the 10th day of the month, regardless of whether this date falls on a weekend or holiday.
For residents who authorize funds to be disbursed from WCU to USH via the Financial Aid Waiver, late fees will be charged if the resident and/or borrower fails to complete financial aid documents resulting in delayed awards, if an outstanding balance is not paid in full by October 1st for the fall semester and March 1st for the spring semester, or if financial aid is not disbursed as a result of the resident changing their status with USH and/or WCU. If financial aid is delayed as a result of the state or federal government, late fees will not be applied.
When financial aid is awarded, will the University apply those funds to pay off my USH housing bill?
Financial aid goes directly to the University’s Financial Aid Office and is not disbursed to USH. After the University takes out the appropriate amount of tuition, meal plan, and other fees, the student is responsible to authorize a fund transfer of their refund to USH.
For the fall semester this authorization must take place no later than August 15th, or your drop & go or move in date, whichever comes first. For the spring semester this authorization must take place no later than January 15th or your move in date, whichever comes first.
For additional information please visit the financial aid page or contact the Resident Accounts Office.